Contact information

Customs Information Service,
private customers
Tel. +358 295 5201
Monday to Friday 8–16

Customs Information Service,
business customers
Tel. +358 295 5202
Monday to Friday 8–16

Support Service,
private customers
Tel. +358 295 5206
Monday to Friday 8–16

Support Service,
business customers
Tel. +358 295 5207

Contact information »


>> AREX (entry and exit summary declarations)
>> EMCS (movements under duty suspension)
>> Web import (import declarations)
>> Web export (export declarations)
>> Web Veivi (excise declaration)
>> Declaration of use of a vehicle (to be registered in Finland)
>> Customs Authorisations

Electronic follow-up of Customs’ authorisation processing to be introduced

As of 3 June 2013, Customs’ authorisation customers can keep track of the processing of their authorisation applications through a new electronic transaction channel, as Customs introduces the Customs Authorisations service.

>> Log in to Customs Authorisations (service available in Finnish and Swedish)
>> Customs Authorisations – electronic channel for authorisation transactions


Businesses and private persons can submit declarations to Customs electronically.

Web services are suitable for customers with occasional declarations.

>> Web services
>> Customs forms in English, Customs forms in Finnish

Regular customers can submit their declarations directly from their own information systems. Customers can send EDIFACT and XML messages from their own systems.

>> Message exchange




Latest releases - eServices

01.09.2015  Decision by the National Board of Customs on the declaration procedure concerning vessels arriving at and departing from Finnish ports »
15.06.2015  Use Web Liitu for speedier processing of your customs declarations »
11.06.2015  Direct message exchange introduced in Intrastat »
09.06.2015  Problems using the Customs online applications? »
22.05.2015  Changes in Customs’ systems on 6 June 2015 – information for message declarants »
22.05.2015  Changes in Customs’ systems on 6 June 2015 – information for web declarants »
30.04.2015  Changes in the message implementing guidelines for the NCTS transit system »


Latest updates

24.09.2015 613e - Temporary importation - Inventory/Document to support an oral customs declaration »
23.09.2015 1003e - NSW Waste extended load (xls) »
23.09.2015 1002e - NSW Security extended load (xls) »
26.08.2015 Direct message exhange with Finnish Customs: Technical guidebook (pdf) »
21.08.2015 1003e - NSW Waste (xls) »