Contact information

Finnish Customs
PO Box 512, 00101 Helsinki
Erottajankatu 2, 00120 Helsinki

Tel. +358 (0)295 5200 (switchboard),
Monday to Friday 8 - 16.15
Telefax +358 (0)20 492 2852
E-mail: kirjaamo(at) (to the registry) or name.surname(at)

Contact information »

Customs clearance of arriving goods begins by submitting an AREX declaration

An electronic entry summary declaration or summary declaration for temporary storage must be submitted to the AREX system for all goods entering Finland, except goods in transit.
The AREX system was introduced in stages beginning in December 2009. The transitional periods for arriving goods ended in July 2011, when 103 369 declarations in total were processed by the system.
Further information on AREX declarations. >> AREX - System for processing declarations at the entry and exit of goods (pdf)

Latest releases

17.04.2014  Torfyanovka Customs stops accepting TIR transports as of 21 April 2014 »
10.04.2014  Changes in Telephone Numbers of Finnish Customs During Spring 2014 »
09.04.2014  Opening hours of Kotka Customs at Easter and around May Day »
04.04.2014  Customs’ secured mail service is now in use »
25.03.2014  Opening hours of Kotka Customs – On-call duty in Hietanen »


Latest updates

17.04.2014 Customs’ secured mail service »
15.04.2014 ITU - Message Implementing Guideline for direct message exchange »
15.04.2014 NCTS - Message Implementing Guidelines for direct message exchange »
15.04.2014 45e - Declaration on the conditions for exemption from customs duties and taxes on goods imported as removal goods (pdf) »
07.04.2014 236e - Registered credit customer of Customs - notification of termination (pdf) »