Contact information

Finnish Customs
PO Box 512, 00101 Helsinki
Erottajankatu 2, 00120 Helsinki

Tel. +358 (0)295 5200 (switchboard),
Monday to Friday 8 - 16.15
Telefax +358 (0)20 492 2852
E-mail: kirjaamo(at) (to the registry) or name.surname(at)

Contact information »

Customs clearance of arriving goods begins by submitting an AREX declaration

An electronic entry summary declaration or summary declaration for temporary storage must be submitted to the AREX system for all goods entering Finland, except goods in transit.

The AREX system was introduced in stages beginning in December 2009. The transitional periods for arriving goods ended in July 2011, when 103 369 declarations in total were processed by the system.

Further information on AREX declarations. >> AREX - System for processing declarations at the entry and exit of goods (pdf)


Customer bulletin for transportation and warehousing  1/2014:
Movement of goods in transportations between Finland and Russia as TIR procedure ends as of 1 July 2014 (pdf)


Latest releases

09.06.2014  The opening hours of Kotka Customs at Midsummer 19. - 22.6.2014 »
02.06.2014  Customs switchboard is working again »
30.05.2014  Customs renews its certificate for direct message exchange on Wednesday 4 June 2014 at 4 p.m. »
23.05.2014  Information for web declarants on changes to Customs systems due to be committed on 7.6.2014 »
23.05.2014  Information for message declarants on changes to Customs systems due to be committed on 7.6.2014 »


Latest updates

24.06.2014 Split exportation (pdf) »
22.05.2014 Customer Bulletin: Custom´s secured mail service (pdf) »
19.05.2014 Choose appropriate service channel »
19.05.2014 Direct message exchange »
19.05.2014 934e - Application for message exchange with Finnish Customs (pdf) »