Contact information

Customs Information Service
Monday to Friday 8–16

Tel. +358 295 5201
Private customers

Tel. +358 295 5202
Business customers

Enquiry form

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Credit customers are granted a term of payment

Registered credit customers are granted a term of payment in accordance with the Community Customs Code. Credit customers are not required to pay customs duties, taxes or other payments collected for goods before getting possession of their goods.

The registered credit customer status should be considered in terms of both the company (business ID) and its places of business (T continuation sheets). >> Read more

New legislation - declaration systems will undergo changes in stages

The new EU Customs Code and its implementing provisions become effective on 1 May 2016. As of that date, many authorisations granted by Customs as well as guarantees will undergo immediate changes. Customs’ declaration systems will be renewed in stages starting in 2018. Customs declarations will become entirely electronic by 2020.

Read more in Finnish >>


Customer bulletin for transportation and warehousing  1/2014:
Movement of goods in transportations between Finland and Russia as TIR procedure ends as of 1 July 2014 (pdf)

Transit customer bulletin 19/2014:
Cancellation and invalidation of transit of 14 October 2014 (pdf)

Transit customer bulletin 18/2014:
Individual guarantee with multiple usage of 17 November 2014 (pdf)

Import customer bulletin 32/2014:
Goods imported for research, analysis or test use of 14 November 2014 (pdf)

Latest releases

05.02.2016  Evira reminds: Importation of wild boar meat and carcasses from continental Estonia banned »
15.01.2016  TIR transports to Russia via Nuijamaa »
05.01.2016  Improvements in the customs clearance of postal packages »
21.12.2015  Instructions from Customs to asylum seekers coming to Finland from outside the EU »
16.12.2015  Customers using direct message exchange are satisfied with the direct message exchange service channel »


Latest updates

14.01.2016 1003e - NSW Waste (xls) »
14.01.2016 1003e - NSW Waste info (xls) »
14.01.2016 1002e - NSW Security (xls) »
14.01.2016 1002e - NSW Security info (xls) »
11.01.2016 What is import? »