Contact information

Finnish Customs
PO Box 512, 00101 Helsinki
Opastinsilta 12, 00520 Helsinki

Tel. +358 295 5200 (exchange)
Monday to Friday 8–16.15
E-mail: kirjaamo(at) (to the registry)
or firstname.lastname(at)

Contact information »

Credit customers are granted a term of payment

Registered credit customers are granted a term of payment in accordance with the Community Customs Code. Credit customers are not required to pay customs duties, taxes or other payments collected for goods before getting possession of their goods.

The registered credit customer status should be considered in terms of both the company (business ID) and its places of business (T continuation sheets). >> Read more


Customer bulletin for transportation and warehousing  1/2014:
Movement of goods in transportations between Finland and Russia as TIR procedure ends as of 1 July 2014 (pdf)

Transit customer bulletin 19/2014:
Cancellation and invalidation of transit of 14 October 2014 (pdf)

Transit customer bulletin 18/2014:
Individual guarantee with multiple usage of 17 November 2014 (pdf)

Import customer bulletin 32/2014:
Goods imported for research, analysis or test use of 14 November 2014 (pdf)

Latest releases

26.02.2015  The use of TIR Carnets continues in the traffic between Finland and Russia »
03.02.2015  Refunding of vehicle taxes collected on Belarusian vehicles since 1 May 2011 »
19.01.2015  Neglect of export declaration in the country of departure »
15.01.2015  Vehicle tax will no longer be collected for Belarusian vehicles as of 17 January 2015 »
22.12.2014  Unusual opening hours of customs offices during Christmas, New Year and Ephiphany »


Latest updates

24.02.2015 Customer Bulletin: Custom´s secured mail service (pdf) »
16.02.2015 500e - Declaration of the expiry of the transfer restriction of a vehicle imported as removal goods exempt from taxes or with reduced taxes (attachments to be provided as needed) (pdf) »
16.02.2015 24e - Declaration of the temporary tax-exempt use of a business vehicle (pdf) »
13.02.2015 738e - Declaration of vehicle export and application for refund on export (pdf) »
04.02.2015 Acquiring a new vehicle and importing it to Finland from another EU country (pdf) »