Contact information

Customs Information Service
Monday to Friday 8–16

Tel. +358 295 5201
Private customers

Tel. +358 295 5202
Business customers

Enquiry form

Call charges to Customs numbers

Contact information »

Union Customs Code

Customer notice 6.3.2015: Union Customs Code, implementing provisions and transition periods

European Customs Information Portal

EU legislation and explanatory documents on the safety and security amendment of the Community Customs Code, links to databases, documents and procedures used by national customs administrations. >> ECIP

Credit customers are granted a term of payment

Registered credit customers are granted a term of payment in accordance with the Community Customs Code. Credit customers are not required to pay customs duties, taxes or other payments collected for goods before getting possession of their goods.

The registered credit customer status should be considered in terms of both the company (business ID) and its places of business (T continuation sheets). >> Read more


Customer bulletin for transportation and warehousing  1/2014:
Movement of goods in transportations between Finland and Russia as TIR procedure ends as of 1 July 2014 (pdf)

Transit customer bulletin 19/2014:
Cancellation and invalidation of transit of 14 October 2014 (pdf)

Transit customer bulletin 18/2014:
Individual guarantee with multiple usage of 17 November 2014 (pdf)

Import customer bulletin 32/2014:
Goods imported for research, analysis or test use of 14 November 2014 (pdf)

Latest releases

29.09.2015  Evira recommends: Don’t bring wild boar meat into Finland »
17.09.2015  Notice to our customers on account of the collective action on Friday 18 September 2015 »
11.09.2015  A change in the requirement of declaring the temporary importation of vehicles brought in by passengers »
10.09.2015  Opening hours of Kotka Customs from Oct 1, 2015 »
01.09.2015  Decision by the National Board of Customs on the declaration procedure concerning vessels arriving at and departing from Finnish ports »


Latest updates

01.10.2015 Temporary relief from import duties for vehicles brought in by passengers (pdf) »
24.09.2015 613e - Temporary importation - Inventory/Document to support an oral customs declaration »
23.09.2015 1003e - NSW Waste extended load (xls) »
23.09.2015 1002e - NSW Security extended load (xls) »
27.08.2015 FAQ (pdf) »