Contact information

Customs Information Service
Monday to Friday 8–16

Tel. +358 295 5201
Private customers

Tel. +358 295 5202
Business customers

Enquiry form

Call charges to Customs numbers

Contact information »

Union Customs Code

Customer notice 6.3.2015: Union Customs Code, implementing provisions and transition periods

European Customs Information Portal

EU legislation and explanatory documents on the safety and security amendment of the Community Customs Code, links to databases, documents and procedures used by national customs administrations. >> ECIP

Credit customers are granted a term of payment

Registered credit customers are granted a term of payment in accordance with the Community Customs Code. Credit customers are not required to pay customs duties, taxes or other payments collected for goods before getting possession of their goods.

The registered credit customer status should be considered in terms of both the company (business ID) and its places of business (T continuation sheets). >> Read more


Customer bulletin for transportation and warehousing  1/2014:
Movement of goods in transportations between Finland and Russia as TIR procedure ends as of 1 July 2014 (pdf)

Transit customer bulletin 19/2014:
Cancellation and invalidation of transit of 14 October 2014 (pdf)

Transit customer bulletin 18/2014:
Individual guarantee with multiple usage of 17 November 2014 (pdf)

Import customer bulletin 32/2014:
Goods imported for research, analysis or test use of 14 November 2014 (pdf)

Latest releases

30.03.2015  The Web Liitu service will replace fax messages in customs declarations during summer 2015 »
24.03.2015  Changes in the opening hours of customs offices during Easter and 1 May »
17.03.2015  Disruptions and delays may occur in the processing of customs declarations and in the telephone service 18–20 March 2015 »
06.03.2015  Union Customs Code, implementing provisions and transition periods »
26.02.2015  The use of TIR Carnets continues in the traffic between Finland and Russia »


Latest updates

16.04.2015 Vientimenettelyn päättäminen Vuosaaren, Mussalon ja Rauman satamissa siirtymäaikana 1.8.2009 - 31.3.2010 (pdf) »
16.04.2015 Vientimenettelyn päättäminen rautateitse poistuvissa vienneissä siirtymäaikana 1.8.2009 - 31.3.2010 (pdf) »
16.04.2015 Export of postal packages »
15.04.2015 NCTS - Message Implementing Guidelines »
15.04.2015 NCTS - Message Implementing Guidelines for direct message exchange »