Contact information

Finnish Customs
PO Box 512, 00101 Helsinki
Erottajankatu 2, 00120 Helsinki

Tel. +358 (0)295 5200 (switchboard),
Monday to Friday 8 - 16.15
Telefax +358 (0)20 492 2852
E-mail: kirjaamo(at) (to the registry) or name.surname(at)

Contact information »

Credit customers are granted a term of payment

Registered credit customers are granted a term of payment in accordance with the Community Customs Code. Credit customers are not required to pay customs duties, taxes or other payments collected for goods before getting possession of their goods.

The registered credit customer status should be considered in terms of both the company (business ID) and its places of business (T continuation sheets). >> Read more


Customer bulletin for transportation and warehousing  1/2014:
Movement of goods in transportations between Finland and Russia as TIR procedure ends as of 1 July 2014 (pdf)


Latest releases

16.10.2014  Declaration of EORI and value added tax number in export declarations as of 13 October 2014 »
08.09.2014  End of longer Friday opening hours at the Hakkila office of Helsinki Customs as of October 2014 »
29.08.2014  Changes to how Customs sends out statistical inquiries as of 29 August 2014 »
04.08.2014  New EU sanctions on Russia »
09.06.2014  The opening hours of Kotka Customs at Midsummer 19. - 22.6.2014 »


Latest updates

15.10.2014 939e - Notification of the use of a vehicle in Finland by an importer permanent resident abroad, who is living in Finland solely for study at a university or college (pdf) »
15.10.2014 937e - Application for determining a person's permanent place of residence (pdf) »
09.10.2014 730e - Instructions for non-EC-based EORI applicants (pdf) »
09.10.2014 730e - EORI application for non-EU economic operators »
02.10.2014 956e - Application for time limit extension limit of temporary tax-exempt of vehicle use (pdf) »