Contact us

Questions about customs issues?

If you have questions about customs issues you can use our >> Enquiry form
or you can contact the Customs Information Service by telephone
tel. +358 295 5201 Private customers
tel. +358 295 5202  Business customers
tel. +358 295 5203 Car tax

Finnish Customs
PO Box 512, 00101 Helsinki

Pasilan virastokeskus, Opastinsilta 12, 00520 Helsinki

tel. +358 295 5200 (exchange), Monday to Friday 8 - 16.15
e-mail: kirjaamo(at)tulli.fi (to the registry) or firstname.lastname(at)tulli.fi
The Opastinsilta 12 office does not handle customs declarations or the customs clearance of postal packages.

>> Customs offices carrying out customs clearance of postal consignments
>> Customs offices (pdf)

Registry office
Pasilan virastokeskus, Opastinsilta 12, 00520 Helsinki

The registry office is at your service Monday to Tueday, Thursday to Friday from 9 a.m. to 3 p.m and on Wednesday from 9 a.m. to 4.15 p.m. Documents may be submitted to the registry office mailbox during office hours from 8 a.m. to 4.15 p.m and they will be registered as having arrived on the day of submission.

Documents that need to be signed for when submitted should be delivered from Monday to Friday between 9 a.m. and 3 p.m.
The Registry office does not handle customs declarations or the customs clearance of postal packages.

>> The Customs registry office and the customer service points for car and excise taxation in Helsinki will move to Pasila in February 2014

Customs Information Service
tel. +358 295 5201 Private customers
tel. +358 295 5202  Business customers
You can also contact the Customs Information Service by e-mail using >> Enquiry form

Statistics Service
tel. +358 295 52 335
e-mail: statistics(at)tulli.fi
Statistics Service's enquiry and order form »

Intrastat
tel. +358 295 52 334

ilmoittajat.intrastat(at)tulli.fi

Media contacts

Media contacts
from Monday to Friday between 8 a.m. and 4 p.m.
+358 295 52 7 150
viestinta(at)tulli.fi

Media enquiries concerning foreign trade statistics

from Monday to Friday between 8 a.m. and 3 p.m.

+358 295 52 335

statistics(at)tulli.fi

Director of Communications 
Mika Parkkonen

tel. +358 40 332 8893

E-mail:
firstname.lastname(at)tulli.fi

Finnish Customs Laboratory

Tekniikantie 13, PO Box 53
02151 Espoo
tel. +358 295 5200 (exchange)


Call charges to Customs numbers